Submit a Complaint

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Edwin Huckleberry
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Joined: Sat Nov 09, 2019 7:27 am
(( In-game Name )): Edwin Huckleberry

Submit a Complaint

Post by Edwin Huckleberry »

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1.1 - Human Resources Division
  • The Division of Human Resources is Los Santos Emergency Services' leader in public service. Our function is to serve and connect people, communities, and government to build a safe, prosperous, and respected Medical Department.

    The Human Resources Division will conduct investigations of complaints alleging misconduct on the part of members of the Department. One of Human Resources’ primary functions will be to ensure the adherence to prescribed operational and administrative policies and procedures; it will maintain close liaison with area law enforcement agencies.
1.2 - Human Resources Report Requirements
  • Complaints must be received within 84 days (( 14 days )) of the date of occurrence. After these 84 days, the complaints will be reviewed on a case by case basis. If you want to be contacted please include a phone number or email address with your complaint. Human Resources can only investigate complaints about Los Santos Emergency Services employees.
1.3 - Investigations Process
  • ​Filing a Complaint: Complaint can only be made the website by submitting an Human Resources Complaint to the Human Resources Command team. A response may be in person or in writing from the Human Resources Commanding Officer, Assistant Commanding Officer, or the Director of ASB. Please allow 84 days to investigate and respond to your complaint.
  • Investigation, Report, and Recommendation: An investigation is launched and the facts obtained. During this stage, employees are required to answer questions. The result is issued in a report and classified in one of five categories:
    • Unfounded: Evidence tends to disprove the allegations.
    • Exonerated: Evidence tends to support the factual occurrence, but are the result of adherence to departmental policy or procedure. Exonerated complaints will be reviewed by the Chief for the consideration of policy revision.
    • Not Sustained: There is insufficient evidence to either prove or disapprove allegations.
    • Sustained: Evidence tends to support the allegations are true.
    • Recommendation: The investigator will make a finding based on the facts of the case. The chain of command will make discipline recommendations to the chief's office.
  • Review: The review of the investigation is conducted to ensure the finding of fact and the information does support the recommended findings of the chain of command.
    • Chain of Command Review: A sustained complaint will go through review. HR Command will meet with the employee and seek any additional information before making a recommendation for discipline. The chief's office will review all recommendations and concur or disagree with the findings and proposed discipline.
    • Legal Review: A document with charge and specification will be prepared by the Chief and reviewed by legal in all sustained cases.
    • Discipline: Chief meets with the employee to give charge and define complaint, which includes the proposed discipline. The goal of the discipline process is to have an investigation completed and the employee served charge and details of the complaint within 84 days from notification to discipline.
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E-Mail the format to the Human Resources Command e-mail account below:

TITLE OF YOUR REPORT

Code: Select all

[HR Report] Medic FNAME LNAME

REPORT FORMAT

Code: Select all

[img]https://i.imgur.com/5kdfrfI.png[/img]
[divbox=white]
[b]IMPORTANT NOTICE:[/b]
[color=#FF0000][b][size=85]By submitting this form, you confirm that you have read and agree to the official rules and terms that come with the Human Resources Report process. Please do not submit an Human Resources Report if the above has not been done yet.[/size][/b][/color][/divbox]

[divbox=white][align=center][size=150][b][color=#000000]Reporter Details[/color][/b][/size][/align]
[b]Full Name:[/b] NAME HERE
[b]Place of residence:[/b] ADDRESS HERE
[b]Phonenumber:[/b] PHONENUMBER HERE
[b]Current Occupation:[/b] JOB & POSITION HERE
[/divbox]

[divbox=white][align=center][size=150][b][color=#000000]Employee Details[/color][/b][/size][/align]
[b]EMPLOYEE#01[/b]
[b]Full Name:[/b] NAME HERE (if known)
[b]Badgenumber:[/b] #0000
[b]Employee Description if Full Name is unknown:[/b]
Please insert a description of the Employee to your fullest ability, think of their clothing, hair, tattoos, facial features, uniform, vehicles etcetera.

[b]EMPLOYEE#02[/b]
[b]Full Name:[/b] NAME HERE (if known)
[b]Badgenumber:[/b] #0000
[b]Employee Description if Full Name is unknown:[/b]
Please insert a description of the Employee to your fullest ability, think of their clothing, hair, tattoos, facial features, uniform, vehicles etcetera.

[b]EMPLOYEE#03[/b]
[b]Full Name:[/b] NAME HERE (if known)
[b]Badgenumber:[/b] #0000
[b]Employee Description if Full Name is unknown:[/b]
Please insert a description of the Employee to your fullest ability, think of their clothing, hair, tattoos, facial features, uniform, vehicles etcetera.
[/divbox]

[divbox=white][align=center][size=150][b][color=#000000]Occurrence Details[/color][/b][/size][/align]
[b]Date and time of reported Occurrence:[/b] 
MM/DD/YYYY 00:00 PM/AM ((MM/DD/YYYY 00:00 PM/AM TIMEZONE))

[b]Give a detailed explanation of what happened during the occurrence from your perspective:[/b]
INSERT EXPLANATION HERE

[b]Additional Information:[/b]

[b]Attach all evidence (pictures, videos, voice memo) here:[/b][/divbox]

[divbox=white][align=center][size=150][b][color=#000000](( OOC Details ))[/color][/b][/size][/align]
[b]Mafia City Profile Link:[/b] LINK HERE
[b]Discord Name:[/b] NAME HERE
[b]Age:[/b] AGE HERE
[b]Place OOC Evidence here:[/b] LINK TO EVIDENCE HERE[/divbox]

[divbox=white][size=150][b][color=#000000]AGREEMENT[/color][/b][/size]
[color=#FF0000][b][size=85]By filling in this report, you hereby agree that all information and descriptions provided are honest and nothing but the truth. You agree that all of the above is not manipulated or changed in any possible way. You agree that making a false Human Resources Report and Giving False Information may lead to the Human Resources Department making a report about it to the Los Santos Police Department as this falls under Obstruction of Justice and/or Giving False Information to a Police Officer/Medic.[/size][/b][/color]

[color=#FF0000][size=85][b]((You agree that all information and evidence used in the IC sections are hundred percent obtained In Character and not Out Of Character. You agree that the Internal Affairs Department will make a report on the MCRP Forums about IC Information obtained through an OOC manner.))[/b][/size][/color]

[b]SIGNATURE: [font=Bradley Hand ITC][i]FIRSTNAME LASTNAME[/i][/font][/b]
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User avatar
Edwin Huckleberry
Posts in topic: 2
Posts: 364
Joined: Sat Nov 09, 2019 7:27 am
(( In-game Name )): Edwin Huckleberry

Re: Submit a Complaint

Post by Edwin Huckleberry »

EMPTY EXAMPLE
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IMPORTANT NOTICE:
By submitting this form, you confirm that you have read and agree to the official rules and terms that come with the Internal Affairs Report process. Please do not submit an Internal Affairs Report if the above has not been done yet.
Reporter Details
Full Name: NAME HERE
Place of residence: ADDRESS HERE
Phonenumber: PHONENUMBER HERE
Current Occupation: JOB & POSITION HERE
Employee Details
EMPLOYEE#01
Full Name: NAME HERE (if known)
Badgenumber: #0000
Employee Description if Full Name is unknown:
Please insert a description of the Employee to your fullest ability, think of their clothing, hair, tattoos, facial features, uniform, vehicles etcetera.

EMPLOYEE#02
Full Name: NAME HERE (if known)
Badgenumber: #0000
Employee Description if Full Name is unknown:
Please insert a description of the Employee to your fullest ability, think of their clothing, hair, tattoos, facial features, uniform, vehicles etcetera.

EMPLOYEE#03
Full Name: NAME HERE (if known)
Badgenumber: #0000
Employee Description if Full Name is unknown:
Please insert a description of the Employee to your fullest ability, think of their clothing, hair, tattoos, facial features, uniform, vehicles etcetera.
Occurrence Details
Date and time of reported Occurrence:
MM/DD/YYYY 00:00 PM/AM ((MM/DD/YYYY 00:00 PM/AM TIMEZONE))

Give a detailed explanation of what happened during the occurrence from your perspective:
INSERT EXPLANATION HERE

Additional Information:

Attach all evidence (pictures, videos, voice memo) here:
(( OOC Details ))
Mafia City Profile Link: LINK HERE
Discord Name: NAME HERE
Age: AGE HERE
Place OOC Evidence here: LINK TO EVIDENCE HERE
AGREEMENT
By filling in this report, you hereby agree that all information and descriptions provided are honest and nothing but the truth. You agree that all of the above is not manipulated or changed in any possible way. You agree that making a false Internal Affairs Report and Giving False Information may lead to the Internal Affairs Department making a report about it to the Los Santos Police Department as this falls under Obstruction of Justice and/or Giving False Information to a Police Officer/Medic.

((You agree that all information and evidence used in the IC sections are hundred percent obtained In Character and not Out Of Character. You agree that the Internal Affairs Department will make a report on the MCRP Forums about IC Information obtained through an OOC manner.))

SIGNATURE: FIRSTNAME LASTNAME
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